Fulfillment Policy

End Of Service Agreements

The Customer will pay the Fees by credit or debit card, or by bank transfer in advance on entry of this Agreement. The Customer hereby authorises 360imaging to bill such credit or debit card for the Fees on entry of this Agreement and at the commencement of each Renewal Term.

 

360imaging may change the Fees on 30 days’ notice to the Customer.  During such notice period, the Customer may terminate this Agreement immediately on written notice to 360imaging.

 

A notice will be sent 30 days prior to the renewal term, during which time you may request cancellation of the subscription/service.

 

Order Fulfillment

Orders processed before 4PM EST will be fulfilled the same business day.

Orders processed after 4 PM EST will be fulfilled the next business day.

  • Quantity of products in an order must be 5 or more
  • Business days are Monday through Friday. Holidays and weekends are not included and no shipments are processed on those days.

 

Shipment

Orders are shipped within 1-2 business days from when the order is placed. Once an order ships, you will be notified by email with tracking details.

 

UPS offers Next Day Air, Early AM, and 2nd Day Air delivery options if it is available to you. Please note that this means it would take UPS 1-3 days to deliver your package. It is not a delivery guarantee from the time you place your order, and we are not responsible if UPS extends the delivery time after the order ships.

 

After an order leaves our warehouse, it is the sole responsibility of the carrier to deliver the order in good condition and in a timely manner. If an order arrives damaged a claim must be filed with the carrier. Please keep all original shipping containers and take pictures of the damages. Failure to properly document damages may disqualify you from product replacement or reimbursement.

 

If an order is returned as undeliverable, a refund will be given minus the cost of shipping.